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Reservation management

Schlosshotel Fiss · Fiss · all-the-year · Reception & reservation


Get started and live beautifully? Get fully involved as a personality and work as a family at the same time? Gladly! At the Schlosshotel Fiss we offer all of that – and more.

#WORKHAPPY #PLAYHAPPY is our lifestyle: modern crew homes, excellent pay, the SHF Academy, our own crew chef, the castle gym and 5,000 m2 spa... and many other SHF benefits await you in your new home on the slopes, the bike park and the hiking trails of Serfaus-Fiss-Ladis.

...join the SHF Reservations Crew:

135 rooms & suites in 28 different categories and you love offering our guests service at the highest level?
In addition, a crew that sticks together, inspires and likes to spend time together!


Reservation manager (m/f)

  • Management of the reservations department with 3-4 employees
  • Acceptance and processing of reservationsments via telephone, e-mail and RA
  • Processing of individual, group and travel agency reservations
  • Creation of reservation templates and text modules
  • Deposit management, voucher sales, pre-reservations
  • Various controlling tasks
  • Employee training and training of new employees
  • Assisting with marketing campaigns such as newsletters and promotions

TOP qualification:

  • Completed vocational training and several years of professional experience in this or a similar position
  • Excellent knowledge of German and English, both spoken and written, other languages are an advantage
  • Experience with Protel, Word, Excel, Outlook, Hotelkit, RA, Channel Manager

Soft facts:

  • Independent & responsible way of working
  • Teamwork & Commitment
  • Organizational skills and independent working methods
  • Fast Acomprehension & flexibility
  • Well-groomed appearance and good manners

SHF Crew Benefits:

  • 3 times a day / 7 days a week first-class employee catering from the SHF crew chef
  • Feel-good living in the crew homes including free garage parking space
  • Time to relax – wellness, spa & gym use for our SHF crew
  • Reduced ski and mountain railway tickets
  • SHF Academy, internal training & further education


according to KV, willingness to overpay
contact person
Verena Resch
phone number
apply now